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Richard Abrahams

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Iris Training delivers professional consultancy and training to individuals, teams and organisations. By offering structured advice and bespoke training programmes, we will work in partnership with you enabling your business to grow organically and increase market share

Our Vision

In today's challenging business environment, having skilled, motivated and loyal employees will give you a competitive advantage.

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Our Team

Meet our team of experts. You'll gain from doing so.

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Our Services

Iris will recommend the strategies and solutions that can lead to top line growth and increased bottom line profit.

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About Us

Iris Training delivers professional consultancy and training to individuals and teams in both small and medium sized businesses. By offering structured advice and bespoke training programmes, we will work in partnership with you enabling your business to grow organically and increase market share.In today's challenging business environment, having skilled, motivated and loyal employees will give you a competitive advantage.Iris will recommend the strategies and solutions that can lead to top line growth and increased bottom line profit.

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Iris Training working in conjuction with The Chamber - Leeds, York and North YorkshireIris Training has hosted a number of successful introductory sales workshops for Leeds Chamber members. Over 100 delegates have now had a taste of what Iris Training can provide them with.The workshop focused on how a clear and structured approach to selling will drive revenue and at the same time create a more loyal and motivated sales team."The training was very thought provoking and I felt that you have given us the tools to understand the customers' requirements" - Anita Massarella - Design Couture, Leeds
Our Team

Richard Abrahams | Sales Coach & Speaker

richard_iristraining.co.uk

Our Team

Managing Director of his own highly successful £m+ direct sales company.Established trainer in Public Speaking and Professional Presenting.Has a compelling sales approach through tried and tested models.Develops and coaches individuals through mentoring with ability to train new skills and competences to others.Experienced in networking and building relationships through strong communication skills.Consumer Choice Award winner for the delivery of high customer service within his own industry.

Gary Conway | Consultant & Strategist

gary_iristraining.co.uk

Has worked at Senior Management Level in three blue chip fmcg businesses.Is a professionally trained facilitator and negotiator.Has managed and coached professional sales teams to increase their functional and leadership capabilities.Experienced in managing, identifying issues and solutions in multi site profit centres.Consultant to major retailers on building their company strategy.Visiting Lecturer at Leeds University in Business and Hospitality.

James Greenwood | Creative

James joined us at the beginning of the year and has a degree in graphic design from Leeds Metropolitan University. A talented creative who is devoted to meaningful design and customer service. He has an incredible capacity to take on new information quickly focusing on designing and managing websites, promotional material and social media for our clients. He is active on Twitter and writes regularly for our blog.
Services

Programme Areas

Sales Management
Marketing
Performance Plans
Financial Understanding
Presentation Skills

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Sales ManagementStructured Sales - creating a professional framework for your sales personnelSales Negotiation - improving sales ratio and valuePersuasive Selling - closing more sales and overcoming objectionsManaging Customer Relationships - gaining rapport and trust with Structured Sales creating a professional framework for your sales personnelSales Negotiation - improving sales ratio and valuePersuasive Selling closing more sales and overcoming objectionsManaging Customer Relationships - gaining rapport and trust with customersCategory Management - focusing on the most profitable parts of your businessCustomer Management - focusing on excellent service within your environment

Marketing

MarketingMarketing Strategies - strategic planning, development and implementation of marketing planCommunication Mix - increasing leads by understanding PR, advertising, sales promotion and direct marketingMarket Segmentation - understanding your micro marketMarketing Evaluation - managing your plan and return on investmentBrand Management - discovering and understanding the power of brands

Performance Plans Performance PlansIndividual Development Plans - managing personal growth through mentoring. Recognising individual behaviour and characteristicsTeam Development Plans - effective management and appraisal of teams, using a variety of different techniques and tools
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Financial Understanding Financial UnderstandingInterpret Key Financial Statements - understanding profit and loss accounts, cash flow forecasts and the balance sheetIdentify Warning Signals - cost control, understanding margins and break-even analysisSuccessful Budgeting - improving financial control by compiling accurate budgets and forecasts
No Frame

Presentation Skills Presentation SkillsImprove Your Own Presentation Skills - creating and delivering professional presentations with maximum impact to a variety of audiencesOvercoming Nerves - look, sound and feel confident by managing any fears and anxietiesDeliver Professionally - ensure your key points and messages are communicated effectively
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Tele Marketing

Tele

Marketing

Our telemarketing service specialises in:

FIRST PERSON FOCUS

SECOND PERSON FOCUS

COMMUNICATION POINTS

TELEPHONE SELLING

Bespoke Tele Marketing ServiceIris launch bespoke tele marketing service for small and medium sized businessWould you like to increase sales?Iris Tele Marketing has proven to be a sure way of increasing sales and gaining new customers quickly.As well as increasing sales, Iris Telemarketing is an invaluable tool for conducting market research, general surveys/polls and new or brand re-launches.Now you can make informed decisions before launching a new product or service and fine tune your communication message for your existing products/services.The Iris telephone team consists of only experience telesales operators who have been handpicked and headhunted.Track your telemarketing campaign - daily reporting to clients by e-mail or as soon as leads are generated, all reports customised in easy to access and read formats.You can quickly determine how your campaign is progressing at a glance.Iris Training believe that no telemarketing campaign is the same, our clients objectives, although similar on the surface, require careful logical planning resulting in the implementation of a bespoke individual communication designed to deliver on client needs.Our understanding of the use of the telephone as a marketing tool is second to none. We have the expereience, people and technology to implement and deliver all types of telemarketing campaigns, whether it is Business to Business appointment setting or a Direct Marketing Lead Generation Service.
Iris Media

Iris

Media

Bespoke Media ServiceWould you like to increase sales?Iris Media is another proven option to secure ways of increasing sales and gaining new customers quickly.As well as our service we offer advice on Social Media and professional conduct covering important subjects such as:Online company conduct - do you have a social media guide?Your business may have set up engaging social media pages, but have you examined your online communications policy? Keeping your advertising campaigns in check There are rules and regulations in place to make sure any misleading offers or information companies trickle to the world won't go unpunished.Protecting your digital space Every social network and website you come across in the digital world provides some sort of private policy or terms of use. Dont overlook your own assets when it comes to legal protection. If your business has a blog where fans are communicating, you should have a Terms of Use page that is accessible to your users.Educating your employees The digital world moves too quickly for your business to set a few policies into place. Make your employees aware of them, and cross your fingers as you hope for the best. Employers can have a say in how their employees conduct their social media profiles, especially if they use your business name (even if it is listed in their employment section of a Facebook or Twitter profile).
Recommendations

"Thank you for the sales training that you recently provided for us.

I was delighted that the training was so focused on our company and that you understood our needs. You tailored our requirements after spending time in our business, looking at the premises, meeting our staff and getting an insight into what we design, produce and sell.

The training was very thought provoking and I felt that you have given us the tools to understand the customers' requirements, the selling process and help us close a deal in a relaxed and confident manner. The sales tool folder is great for reference.

We are all working on the techniques that you taught us and hope to report record sales soon!

Many thanks"

Anita Massarella - Design Couture, Leeds - December 2007

"It was refreshing to work with a training company that focused on common sense rather than just textbook learning. A very active and thought provoking course."

Richard Share - Director, The Share Group - June 2005

"Thank you for arranging a comprehensive sales coaching programme for our team. We have gained a great deal of knowledge especially useful was people performance management and the structured sales strategy. We now have clear individual goals after assessing our strengths and weaknesses. Thanks again, Richard, we will be in touch in the future for follow up coaching."

Steve Mardon - Mardon Marketing - Feb 2008

"You have now transformed our customer service and sales staff from a very average to a totally professional and highly motivated team. Our sales figures are already improving, more so our closing ratio. Although sceptical at first about the cost of training, it has now more than paid for itself. I would definitely recommend Iris Training to anyone wishing to boost sales."

John Horrocks - Fascias for Trade - March 2009

"Iris Training has been an integral part of kicking off our two year corporate strategy. They devised a perfectly attuned three day sales programme which involved refreshing and invigorating our brand together with developing professional sales channels and structure across the organisation, whilst bringing their expertise of the hospitality industry in-house. This has breathed a new lease of life into my team who have been able to raise their talents to another level."

Lisa Lund - Hi Life's Commercial Director - July 2010

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Contact

Our Location

Info

ContactWe are available to talk to you about your requirements and how we can help you.0113 264 9994Or email your enquiry to

Our training suite is conveniently located in East Leeds, just off Junction 46 M1/A1 link.

We are approximately 10 miles from Leeds Bradford Airport and 5 miles from Leeds City Centre.

For more information email us

info_iristraining.co.uk

change_iristraining.co.uk

Richard Abrahams
No Frame

MANAGING DIRECTOR, SALES COACH & INSPIRATIONAL SPEAKER

The face, spirit, communications and entrepreneurial mastermind behind Iris Training

and also MD of Elmhurst Windows Ltd, one of the UK's most dynamic home

improvement brands, Richard Abrahams is known for his unique vision, competitive

style, and jovial nature not only in business, but in all aspects of life.

Crediting fun as his guiding life principle, Abrahams is known for his humourous and personable nature. Applying this same mantra to business ventures, he has proven the validity of his belief that one can have fun while making a profit.

With his signature wit and down-to-earth attitude, he candidly shares the real-life experiences and inspiring vision that have brought him such unyielding success.

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change_iristraining.co.ukIris Training working in conjuction with Leeds ChamberIris Training has hosted a number of successful introductory sales workshops for Leeds Chamber members. Over 100 delegates have now had a taste of what Iris Training can provide them.The workshop focused on how a clear and structured approach to selling will drive revenue and at the same time create a more loyal and motivated sales team."The training was very thought provoking and I felt that you have given us the tools to understand the customers' requirements" SPA Sample form.pdf FormInfoIMAGINEINSPIREStay featured or remove this badge.CONNECTHOMEREFERRALSIris ReferralsRA Master